INTEGRATION TP CRCD
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INTEGRATION TP CRCD
Quiz
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Professional Development
•
Professional Development
•
Practice Problem
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Medium
Rachel BERTHELOT
Used 4+ times
FREE Resource
Enhance your content in a minute
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Qu'est-ce que la relation client à distance ?
RELATION CLIENT EN FACE A FACE
RELATION CLIENT VIA DES CANAUX DE CONTACT: SMS, TEL, CHAT, RESEAUX
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Le Titre Professionnel CRCD est une certification professionnelle délivrée par...
LE MINISTÈRE DU TRAVAIL
LE MINISTÈRE DE L'ÉDUCATION
LA CPAM
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CRCD signifie...
CONSEILLER RECHERCHE CLIENT A DISTANCE
CONSEILLER RELATION CLIENT A DISTANCE
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Votre formation sera ponctuée de 2 ECF (un par bloc de compétence) que signifie ECF ?
Évaluation des Compétences Formatives
Évaluation en Cours de Formation
Évaluation Courte de Formation
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Combien y a-t-il de bloc de compétences dans le REAC TP CRCD ?
4
2
7
3
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dans le bloc 1 du REAC TP CRCD, l'activité principale est...
RÉALISER DES ACTIONS COMMERCIALES EN RCAD
ASSURER DES PRESTATIONS DE SERVICES ET DU CONSEIL EN RCAD
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Combien y a-t-il de compétences dans le bloc 1 ?
2
3
1
4
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