General Knowledge Uisce Éireann Quiz

General Knowledge Uisce Éireann Quiz

Professional Development

23 Qs

quiz-placeholder

Similar activities

HTML, CSS, Terminal & JavaScript

HTML, CSS, Terminal & JavaScript

Professional Development

20 Qs

Malware Identification Quiz

Malware Identification Quiz

Professional Development

20 Qs

AI觀察日記.週一觀察測驗(9/22)

AI觀察日記.週一觀察測驗(9/22)

Professional Development

21 Qs

Canvas Workshop Quiz

Canvas Workshop Quiz

Professional Development

22 Qs

From LAS to LUMI Pre-test

From LAS to LUMI Pre-test

Professional Development

20 Qs

Computer Hardware and Networking Quiz

Computer Hardware and Networking Quiz

Professional Development

20 Qs

AI_Driven_Retail_Intelligence

AI_Driven_Retail_Intelligence

Professional Development

20 Qs

General Knowledge Uisce Éireann Quiz

General Knowledge Uisce Éireann Quiz

Assessment

Quiz

Information Technology (IT)

Professional Development

Practice Problem

Medium

Created by

Patryk Kromer

Used 3+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

23 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Uisce Éireann a subsidiary of?

Ervia

Irish Water

Bord Gáis Éireann

Local Authorities

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When did Uisce Éireann take over responsibility for public water and wastewater services from the Local Authorities?


1st January 2016

January 2015

1st January 2013

1st January 2014

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is the economic regulator for Uisce Éireann?

The Irish Government

Ervia

he Environmental Protection Agency (EPA)

  • The Commission for Regulation of Utilities (CRU)

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be avoided when logging a contact?

Capturing all necessary information

Using shorthand or acronyms

Using respectful language

Being clear and concise

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to log a customer contact?

To provide a full and complete communication history of our interactions with the customer

To track performance

To manage inventory

To monitor social media activity

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the impact of not logging or incorrectly logging a contact?

It can reduce the workload of agents

It can improve customer satisfaction

It has no impact

It can result in additional outbound calls to customers to gather missing information

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does NDTFR stand for?

Non-Domestic Tariff Harmonization Regulation

National Domestic Tariff Framework Review

Non-Domestic Tariff Harmonization Review

Non-Domestic Tariff Framework Review

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?