Active Listening for TBI Communication
Authored by Dan Gardner
Professional Development
University
DOK Level 2: Skill/Concept covered
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following actions demonstrates maintaining eye contact and using engaged body language?
Crossing your arms while the person speaks
Looking at your phone intermittently
Leaning in slightly and nodding along as the person speaks
Sitting with your back turned to the person
Tags
DOK Level 2: Skill/Concept
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if a person with TBI loses their train of thought during a conversation?
Interrupt them to help them remember
Say, "Take your time, there's no rush. You were saying..."
Change the topic to something else
Look away to give them privacy
Tags
DOK Level 2: Skill/Concept
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which facial expression is appropriate when the person you are listening to expresses frustration?
Smiling broadly
Showing concern
Laughing
Looking indifferent
Tags
DOK Level 2: Skill/Concept
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How long should you wait after asking a question to give the person time to respond?
Immediately ask another question
Silently count to 10 before speaking again
Wait for 5 seconds
Interrupt them if they don't respond quickly
Tags
DOK Level 2: Skill/Concept
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT a recommended practice for maintaining eye contact and using engaged body language?
Sitting facing the person
Making consistent eye contact
Keeping an open, relaxed posture
Crossing your arms
Tags
DOK Level 2: Skill/Concept
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of using facial expressions that match the tone of the conversation?
To distract the person
To show you are fully present and empathetic
To make the conversation shorter
To confuse the person
Tags
DOK Level 2: Skill/Concept
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which action should be avoided to ensure effective communication with individuals with TBI?
Leaning in slightly
Nodding along as the person speaks
Interrupting the person frequently
Using facial expressions that match the tone of the conversation
Tags
DOK Level 2: Skill/Concept
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