
QUIZ CHAPTER 7
Authored by NORLEY (BG)
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University
10 Questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following best defines communication?
A) The process of managing people in an organization
B) The transfer and understanding of meaning from one person to another
C) The ability to write effective reports
D) The development of technical skills
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is NOT a function of communication?
A) Motivation
B) Control
C) Competition
D) Emotional expression
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of communication occurs within prescribed organizational work arrangements?
A) Informal communication
B) Formal communication
C) Nonverbal communication
D) Personal communication
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a barrier to effective communication?
A) Feedback
B) Active listening
C) Information overload
D) Clear language
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the term for the retranslation of a message by the receiver?
A) Encoding
B) Decoding
C) Feedback
D) Noise
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT a type of nonverbal communication?
A) Body language
B) Verbal intonation
C) Email
D) Facial expressions
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What view of conflict sees it as a natural and inevitable outcome in any group?
A) Traditional view
B) Human relations view
C) Interactionist view
D) Conflict avoidance view
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