Chapter 3 Vocab - Business

A _________ is a manager who earns the respect and cooperation of employees to effectively accomplish the work of the organization.

____________ is the ability to influence individuals and groups to cooperatively achieve common goals.

How well people get along with each other when working together is called _______ _______.

______ is the ability to control behavior.

An awareness of your attitudes and opinions, your leadership style, your decision-making style, and your relationships with other people is called ____ __________

____ ________ involves uniting individuals to achieve common objectives effectively.

Match definition to the terms.

• position power

• Power given to people because of their superior knowledge about the work.

• identity power

• Power given to people because others identify with and want to be accepted by them.

• expert power

• Power based on the ability to control rewards and punishments

• reward power

• Power that comes from the position the manager holds in the organization.

The general way a manager treats and supervises employees is called their ________ _____.

Match definitions to the terms.

• Authoritative Leader

• Manager who gives little or no direction to employees.

• Democratic Leader

• One who gives direct, clear, and precise orders with detailed instructions as to what, when, and how work is to be done.

• Situational Leader

• One who understands employees and job requirements and matches actions and decisions to the circumstances.

• Open Leader

• Manager who gives little or no direction to employees.

• Open Leader

• One who encourages workers to share in making decisions about their work and work-related problems.

You have this _________ network if you have people outside of the business environment, such as family, friends, neighbors, and other acquaintances