Chapter 3 Vocab - Business

A (a)   is a manager who earns the respect and cooperation of employees to effectively accomplish the work of the organization.

(a)   is the ability to influence individuals and groups to cooperatively achieve common goals.

How well people get along with each other when working together is called _______ _______.

(a)  

(a)   is the ability to control behavior.

An awareness of your attitudes and opinions, your leadership style, your decision-making style, and your relationships with other people is called ____ __________

(a)  

____ ________ involves uniting individuals to achieve common objectives effectively.

(a)  

Match definition to the terms.

• expert power

• Power that comes from the position the manager holds in the organization.

• reward power

• Power given to people because of their superior knowledge about the work.

• identity power

• Power based on the ability to control rewards and punishments

• position power

• Power given to people because others identify with and want to be accepted by them.

The general way a manager treats and supervises employees is called their ________ _____.

(a)  

Match definitions to the terms.

• Open Leader

• One who encourages workers to share in making decisions about their work and work-related problems.

• Democratic Leader

• Manager who gives little or no direction to employees.

• Situational Leader

• One who gives direct, clear, and precise orders with detailed instructions as to what, when, and how work is to be done.

• Authoritative Leader

• Manager who gives little or no direction to employees.

• Open Leader

• One who understands employees and job requirements and matches actions and decisions to the circumstances.

You have this (a)   network if you have people outside of the business environment, such as family, friends, neighbors, and other acquaintances