Organizational Structure Quiz

What is Chain of Command in an organization?

• An organizational structure showing who reports to whom

• A system for managing customer relations

• A method for organizing company values

• A process for planning employee roles

Which term refers to the structure that dictates who reports to whom within a company?

• Emotional Intelligence

• Chain of Command

• Company Culture

• Leadership

What is Company Culture?

• The structure of employee reports

• The shared beliefs, values, goals, attitudes, and behaviors of employees

• A set of rules for business success

• Procedures for accomplishing tasks

Company culture includes the combination of how employees feel about their work and how it motivates them to serve the company’s:

• Mission

• Customers

• Values

• Processes

What do Company Values reflect?

Company Values are focused on how a company treats its customers and:

• Employees

• Products

• Sales

• Policies

Emotional Intelligence refers to the ability to care, empathize, and:

• Plan projects

• Manage resources

• Understand the needs of others

• Direct employees

What is the ability to care for and understand the needs of others called?

• Leadership

• Emotional Intelligence

• Problem-Solving

• Company Culture

Leadership is about inspiring, motivating, and:

• Maximizing efforts toward a common goal

• Controlling business outcomes

• Creating company values

• Organizing resources

What term refers to influencing and maximizing the efforts of others toward a common goal?