Business Communication

What is the 3rd step in the communication process?

Which of the following communication styles are considered lower-context?

• Value group membership

• Say no directly

• Value individualism

• B&C

• All of the above

I am the first step in the communication process. Who am I?"

Which of the following help in building powerful listening skills?

• Judge ideas, not appearances.

• Hold your fire.

• Keep an open mind.

• Stop talking

• All of the above

What is the most important thing to consider when choosing to communicate with someone?

Which of the following are barriers to effective listening?"

• Langauge Problems 

• Grandstanding 

• Faking Attention 

• A&C Only

• A, B & C

List one way the body sends silent messages.