R032 TA1. Principles of care in H&SC settings. (Quiz 2)

Why is it important to maintain individuals' rights? Label the diagram correctly.

a

b

c

d

e

f

g

h

i

to instil confidence

to give equality of access to services

the care plan states it

to meet individual needs

to make people feel valued

Why is it important?

to empower individuals

to raise self-esteem

to make individuals feel safe

to instil trust

State 4 reasons as to how or why empowerment is important for an individual's rights.

Choose the correct answers. High self-esteem can improve mental health which can lead to feeling:

• valued

• respected

• confident

• trusted

• safe

Give 3 examples of how a service user's needs can be met

Service users who feel trust in their care providers will feel ​ (a)   that the staff providing the care will not ​ (b)   them. Service users will feel confident that the provider has their ​ (c)   at the forefront of everything they do. A service user will feel ​ (d)   in the care they receive. Service users will feel confident that staff will receive correct ​ (e)   and follow health and safety and policies and procedures to provide safe and effective care.

• reassured
• harm
• best interests
• confident
• training
• happy
• pleased
• standards
• business
• hit

What are 4 benefits for service users of having their rights maintained.

Mr Smith is receiving palliative care at home (care you receive when you are dying). Mr Smith has a team of community nurses and carers who feel that he may benefit from accessing a hospice for his palliative care. Mr Smith initially stated in his treatment plan that he wished to remain at home to die. It is important that Mr Smith is consulted on the next steps of his care plan. Using your knowledge of consultation, discuss questions that would be important to ask Mr Smith.

Match the benefit with the example

• Empowerment

• A physiotherapist discussing treatment options with a patient before making decisions

• Trust

• The safeguarding team sharing information on a 'need-to-know' basis

• Individual needs are met

• Providing different activities to service users with different abilities

• High self-esteem

• A teacher giving an award for a student's achievements

Choose the correct answers. Meeting a service user's needs:

• The service user's needs are met with appropriate care and treatment.

• results in good and improving physical health.

• Mental health will be good and improve.

• results in a feeling of discontent from the service user.

• The service user is less likely to trust the care and treatment they receive.

List some procedures that would help to reduce the risk of harm in a residential care home.