Design Thinking Case Study Quiz

What is the primary focus of the paper regarding Design Thinking (DT)?

• The effectiveness of DT in startups

• The contribution of DT to innovation in large organizations

• The use of DT in marketing and sales

• The role of DT in customer relationship management

What methodology is used in the case study presented in the paper?

• Quantitative survey

• Experimental research

• Qualitative case study

• Mixed-method research

What framework is used to analyze the examples of Design Thinking in the paper?

• Plan-Do-Check-Act (PDCA)

• Lean Startup Methodology

• Discovery-Incubation-Acceleration framework

• Design Sprint Methodology

Which of the following is not a finding from the paper?

• DT is used only in the front end of innovation

• DT overlaps with improvement science

• DT challenges the assumption of a clash between managerial logics and design logics

• DT highlights the importance of individual and team competence in innovation

What type of research methodology does this paper primarily use?

• Quantitative analysis

• Experimental design

• Exploratory, qualitative case study research

• Survey-based research

Why was Kaiser Permanente selected as the case company for this study?

• It is the largest healthcare provider in the U.S.

• It has long experience in using Design Thinking (DT)

• It specializes in technological innovation

• It is a well-known for-profit organization

What was the focus of the study conducted at Kaiser Permanente?

• Improving hospital operations

• The Innovation Consultancy (IC) group, which explicitly works with innovation

• The development of new healthcare policies

• A comprehensive analysis of patient care services

What methods were used for data collection in this study?

• Surveys and experiments

• Questionnaires and focus groups

• Interviews, observations, and internal documentation

• Case study comparisons and literature review

What was a key feature of the author's data collection approach?

• Gathering data primarily through surveys

• Writing summaries of 'facts' and 'reflections' immediately after each point of data collection

• Outsourcing data collection to a third-party company

• Using machine learning to analyze data

Which framework was used to analyze the use of DT in innovation work at Kaiser?

• Lean Six Sigma

• Design Sprint Methodology

• Discovery-Incubation-Acceleration (DIA) framework

• PDCA Cycle