Consumer Rights Quiz

(i) Discuss the rights of consumers under the terms of the Sale of Goods and Supply of Services Act 1980. (ii) Illustrate two forms of redress available to consumers for breach of the Act.

Outline three provisions of the act (SOG&SOSA1980) regarding a consumer’s statutory (legal) rights

Explain a consumer’s legal rights under the terms of the Sale of Goods and Supply of Services Act 1980, with reference to any three of the following: Guarantees and Merchantable Quality.

R_________________, replacements and repairs are forms of redress available to a consumer under the Sale of Goods and Supply of Services Act 1980.

The _________________________________ provides a solution to consumer conflicts and can award compensation up to €2,000.

The term merchantable quality in consumer law implies that consumer products are of a reasonable quality having regard to their ____________________________________.

The ______________________________________________________ is responsible for investigating, enforcing and encouraging compliance with consumer law.

The Sale of Goods and Supply of Services Act 1980 states that all providers of services will supply a service with ___________________________________________________.

Evaluate the role of the Competition and Consumer Protection Commission (CCPC). (20)

What do the letters CCPC stand for?