Travel Industry Operations Quiz

What is the primary purpose of the travel distribution system?

• To eliminate travel agents

• To increase the cost of travel products

• To link suppliers to end customers

• To store travel products

Which of the following is NOT a level of direct distribution?

• Principal—Customer (in a retail store)

• Principal—Customer (on principal’s premises)

• Principal—Customer (at home)

• Principal—Own retail outlet—Customer

What role do travel intermediaries play in the travel distribution system?

• They produce travel products

• They own the travel products

• They facilitate the purchase and transfer of services

• They are the end customers

Which of the following is an example of a travel wholesaler?

• Thomas Cook

• Hilton Hotels

• Expedia

• GoGoTours

What is a key characteristic of tourism services?

• They require no marketing

• They are immediately perishable

• They can be stored for future use

• They are always tangible

What is the main function of a tour wholesaler?

• To manage hotel operations

• To sell directly to consumers

• To create packages from different components

• To provide transportation only

Which of the following is a responsibility of a travel agent?

• Selling travel-related products and services

• Providing transportation services

• Manufacturing travel products

• Conducting market research

What percentage of cruises are sold by travel agents?

• 85%

• 70%

• 30%

• 50%

What is a niche tour operator specialized in?

• Corporate travel only

• Budget travel packages

• Specific destinations or activities

• General travel services

What is the role of a travel agency in the distribution chain?

• To manage hotel chains

• To provide transportation services

• To produce travel products

• To act as a retail business selling services