Chapters 9 and 10

Chapters 9 and 10

University

20 Qs

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Chapters 9 and 10

Chapters 9 and 10

Assessment

Quiz

Business

University

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Created by

Marcio Coelho

Used 1+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following statements is correct with respect to the components of attitudes?

Cognition is the most important element because without thinking, there is no action

Cognitive dissonance occurs when two employees have disagreement.

Intentions are always translated into actual behaviour.

The term "affect" refers to how a person feels about something.

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

 What is a contributing factor to the higher costs experienced by firms with a low level of employee job satisfaction?

Higher salary levels

Greater willingness to work overtime

Lower absenteeism

Increased loyalty to the organization

Higher turnover rates

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Don has started to arrive at work on time to avoid being yelled at by his boss. Don is responding to what reinforcement strategy?

Punishment

Omission

Positive reinforcement

Negative reinforcement

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

At St. Mary's Cement Inc., members of various departments joined a team whose goal was to find ways to reduce the company's energy bills. After analyzing the situation, the committee developed a list of energy-saving initiatives and created plans to implement them. This is an example of a ...

problem-solving team

virtual team.

transnational team.

self-managed team

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

In what types of situations might employees benefit from work-share programs and flextime programs?

During economic downturns to avoid layoffs

When employees need to balance work and personal life

In high-demand periods to increase productivity

All of the above

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which of the following attributes make a leader charismatic?

set high expectations for themselves.

structure the work of subordinates so they will be efficient in carrying out their tasks.

energize others by demonstrating personal excitement.

empathize with others.

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

A new role for a leader is to become a coach rather than an overseer. What has brought about this change in leadership focus?

Increased emphasis on team collaboration

The rise of remote work

Technological advancements

All of the above

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