Training effectiveness

1. What type of assessment is typically administered at the end of a learning period to summarize student performance?

• Formative assessment

• Diagnostic assessment

• Norm-referenced assessment

• Summative assessment

1. Which type of assessment is most suitable for guiding daily classroom instruction?

• High-stakes standardized testing

• Formative assessment

• Summative assessment

• Norm-referenced testing

1. It refers to the degree to which a test measures what it intends to measure.

• Validity 

• Fairness  

• Reliability

• Scorability

1. Who benefits from high-quality assessments in education?

• Only teachers

• Only students

• Teachers, students, parents, and other stakeholders

• Only school administrators

What is the primary focus of employee training?

• Preparing for future roles

• Enhancing existing skills

• Building a versatile workforce

• Conducting performance reviews

Which of the following best describes employee development?

• Short-term and task-oriented

• Focused on enhancing specific job skills

• Preparing employees for future roles

• Only applicable to management positions

Why is employee training and development essential for organizational success?

• It reduces operational costs

• It enhances employee performance and competence

• It eliminates the need for supervision

• It increases employee turnover

What advantage does comprehensive training provide?

• Decreased customer satisfaction

• Essential skills for job excellence

• Increased complexity in job roles

How does employee development affect customer satisfaction?

• It reduces service quality

• It helps staff deliver exceptional service

• It leads to higher employee turnover

• It is unrelated to customer satisfaction

What is a key factor in adapting to industry dynamics in hospitality?

• Maintaining current skills

• Regular training and development

• Reducing employee training budgets

• Increasing management oversight