Quiz on Process Improvement Methodologies

What is the main goal of Six Sigma methodology?

• To increase the number of product variations

• To minimize the amount of variations within the end product

• To focus on customer satisfaction through surveys

• To implement changes without data analysis

Which process is used in Six Sigma to optimize existing processes?

• DMAIC

• Kaizen

• PDCA

• 5 Whys

What does the 'C' in DMAIC stand for?

• Calculate

• Collaborate

• Control

• Create

Which methodology is customer-focused and involves continuous improvement?

• 5 Whys analysis

• Lean manufacturing

• Total Quality Management (TQM)

• Business Process Management (BPM)

What is the primary focus of Lean manufacturing?

• Focusing solely on marketing

• Maximizing defects

• Creating flow and eliminating waste

• Increasing product variations

What does the Japanese philosophy of Kaizen emphasize?

• Reducing customer feedback

• Increasing production speed

• Immediate large-scale changes

• Continuous improvement

What is the first step in the PDCA cycle?

• Do

• Act

• Plan

• Check

Who developed the PDCA cycle further after Walter Shewhart?

• James P. Womack

• Daniel Roos

• W. Edwards Deming

• Bill Smith

What is the main purpose of the 5 Whys analysis?

• To increase production speed

• To find the root cause of a problem

• To identify human errors

• To create new product designs

In the 5 Whys analysis, what is the typical number of times 'Why' is asked?

• Seven

• Three

• Five

• Ten