PRODUCTS AND SERVICES

Which answer is incorrect. 哪个答案是不正确的。

What is a product ?

• Something you can touch.

• It can't be replaced.

• It can be returned.

• It has a price.

Which answer is incorrect. 哪个答案是不正确的。

What is a service ?

• Something you can't touch.

• It needs manufacturer.

• It can't be returned.

• It can't be stored.

Which is a product-based company?

什么是基于产品的公司？

• SK Telecom

• META

• Amazon

• Microsoft

What the first step of developing a new product?

开发新产品的第一步是什么？

• Design

• Sell

• Brainstorm

• Launch

Which global company has sustainable fashion?

哪家跨国公司拥有可持续时尚？

• ZARA

• UNIQLO

• OLD NAVY

• COS

Which option requires a " call center"

• customer service

• customer experience

• customer support

Which option involves " shopping "

• customer service

• customer experience

• customer support

Match the question to the answer.

把问题与答案相匹配。

How often ........ ?

• The kind that .......

• I think .........

• There are .........

• I usually .......

Match the question to the answer.

把问题与答案相匹配。

How many ........ ?

• The kind that .......

• I think .........

• There are .........

• I usually .......

Match the question to the answer.

把问题与答案相匹配。

What is your opinion ........ ?

• The kind that .......

• I think .........

• There are .........

• I usually .......