PRODUCTS AND SERVICES

PRODUCTS AND SERVICES

University

10 Qs

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PRODUCTS AND SERVICES

PRODUCTS AND SERVICES

Assessment

Quiz

Business

University

Practice Problem

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Created by

Mary Mkhonto

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which answer is incorrect. 哪个答案是不正确的。

What is a product ?

Something you can touch.

It can't be replaced.

It can be returned.

It has a price.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which answer is incorrect. 哪个答案是不正确的。

What is a service ?

Something you can't touch.

It needs manufacturer.

It can't be returned.

It can't be stored.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is a product-based company?

什么是基于产品的公司?

SK Telecom

META

Amazon

Microsoft

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What the first step of developing a new product?

开发新产品的第一步是什么?

Design

Sell

Brainstorm

Launch

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which global company has sustainable fashion?

哪家跨国公司拥有可持续时尚?

ZARA

UNIQLO

OLD NAVY

COS

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which option requires a " call center"

customer service

customer experience

customer support

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which option involves " shopping "

customer service

customer experience

customer support

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