PRODUCTS AND SERVICES
Authored by Mary Mkhonto
Business
University
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which answer is incorrect. 哪个答案是不正确的。
What is a product ?
Something you can touch.
It can't be replaced.
It can be returned.
It has a price.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which answer is incorrect. 哪个答案是不正确的。
What is a service ?
Something you can't touch.
It needs manufacturer.
It can't be returned.
It can't be stored.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is a product-based company?
什么是基于产品的公司？
SK Telecom
META
Amazon
Microsoft
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What the first step of developing a new product?
开发新产品的第一步是什么？
Design
Sell
Brainstorm
Launch
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which global company has sustainable fashion?
哪家跨国公司拥有可持续时尚？
ZARA
UNIQLO
OLD NAVY
COS
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which option requires a " call center"
customer service
customer experience
customer support
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which option involves " shopping "
customer service
customer experience
customer support
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