Management Concepts Quiz lec1

Who is responsible for making organization-wide decisions and establishing plans and goals?

• First-line managers

• Middle managers

• Top managers

• Non-managerial employees

Which of the following best defines efficiency in management?

• Doing things right

• Doing the right things

• Producing more with fewer resources

• Creating a positive work environment

Which type of manager is typically involved with producing the organization's products or servicing customers?

• Top managers

• First-line managers

• Middle managers

• Non-managerial employees

Which organization found that employee productivity and loyalty are most affected by the quality of the relationship with direct supervisors?

• Gallup Organization

• Watson Wyatt Worldwide

• Harvard Business Review

• Deloitte

In a traditional organizational structure, what shape is commonly used to represent it?

• Circle

• Square

• Pyramid

• Diamond

Which of the following is NOT one of the levels of management?

• Top managers

• Middle managers

• Line managers

• Non-managerial managers

Which management concern focuses on attaining organizational goals?

• Efficiency

• Effectiveness

• Productivity

• Profitability

Which consulting firm discovered that how a company manages its people can significantly affect its financial performance?

• PwC

• McKinsey & Company

• Watson Wyatt Worldwide

• Bain & Company

Which group of managers is directly responsible for carrying out the goals set by top management?

• First-line managers

• Middle managers

• Non-managerial employees

• Supervisors

Which of the following is a characteristic of a first-line manager?

• Setting organization-wide goals

• Managing non-managerial employees

• Creating policies for the entire organization

• Overseeing middle managers