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University

10 Qs

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Assessment

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Professional Development

University

Practice Problem

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Nicaise Joseph

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Communication is when the SENDER speaks AND the ________ accurately decodes its meaning

SENDER

RECEIVER

MESSAGE

FEEDBACK

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

___________ is the receiver’s response to the sender’s message that indicates understanding?

Hearing

Seeing

Encoding

Giving Feedback

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

___________ Barriers includes environmental, visual, and physical distractions?

Internal

External

Semantic

None of the above

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

___________ Barriers include not paying attention, boredom, lack of interest, and daydreaming?

Internal

External

Semantic

None of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Verbal communication is

sending a message without using words

sending a message in words

posture, gestures, facial expression, body language

communicating with oneself

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When might you not use informal communication?

making arrangements with your friends

when meeting a new service user at work

sending a text message to your aunt

talking to your tutor about your work

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Has technology increased communication in the past years ?

YES

NO

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