
untitled
Quiz
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Professional Development
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University
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Practice Problem
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Nicaise Joseph
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Communication is when the SENDER speaks AND the ________ accurately decodes its meaning
SENDER
RECEIVER
MESSAGE
FEEDBACK
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
___________ is the receiver’s response to the sender’s message that indicates understanding?
Hearing
Seeing
Encoding
Giving Feedback
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
___________ Barriers includes environmental, visual, and physical distractions?
Internal
External
Semantic
None of the above
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
___________ Barriers include not paying attention, boredom, lack of interest, and daydreaming?
Internal
External
Semantic
None of the above
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Verbal communication is
sending a message without using words
sending a message in words
posture, gestures, facial expression, body language
communicating with oneself
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When might you not use informal communication?
making arrangements with your friends
when meeting a new service user at work
sending a text message to your aunt
talking to your tutor about your work
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Has technology increased communication in the past years ?
YES
NO
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