PRISMAsync Training - Day 3

What information from the printer is required to create the license (since PRISMAsync V9)?

• MAC address

• Host ID

• Serial number

• ECO ID

What information is required for license activation on the activation website (since PRISMAsync V9)?

• summary file

• working email address

• license number

• order number

What is Adam on PRISMAsync?

• service mode access

• electronic workbook

• special print tool

• analyzing tools

What do you need for remote access to PRISMAsync?

• a CPP account that you have registered in the PRISMAservice for remote access.

• installed TeamViewer 15

• an operator who gives you access

• a online connection to PRISMAservice

Where can you find the order numbers of the recommended installation USB sticks?

• in service manual from SIMS

• in update information and parts catalog from SIMS

• it's not a spare part, it's a sales item

• You have to buy it at the nearest electronics store.

Can you switch to ServiceMode on the imagePRESS while it is printing?

• No, I have to wait until the print job is finished.

• Yes, of course!

• Maybe, sometimes it works.

• Yes, it is possible, but you have to wait about 5 minutes.

Which DIP switch do you have to turn on during installation to connect imagePRESS V900/V1000 to the PRISMAsync?

• No. 1

  (at the top)

• No. 2

• No. 3

• No. 4

  (at the bottom)

Which PRISMAsync parts can be ordered as spare parts?

• Hard Disk Drive

• Power Supply

• DDI IF board

• User Interface

What can you do if you can no longer get into ServiceMode with PRISMAsync (PS) user interface (UI)?

• Reinstallation of PRISMAsync

• connect a Canon UI and run MMI and MN-Cont clear

• check the cables

• shutdown PS and printer, then start and try again

Is it possible to update PRISMAsync directly from V7.1.0.0 to V10.2.0.0?

• Maybe. Just try it.

• No, if you want to continue using previous backups/settings.

• Yes, if you just need a clean installation without any previous settings/backups.

• Yes, but you need a special license for it.