Chap 1 - Intro to Management

Negotiating a contract is an example of a manager's informational role.

• True

• False

President and Vice President are among the positions that may be held by middle-level managers

• True

• False

A car salesperson who achieves her monthly quota of twenty cars can be called efficient.

• True

• False

Effectiveness is reffered to as "doing the right things" while efficiency is reffered to as "doing the things right".

• True

• False

There is no link between planning and controlling becauseboth are separate functions of management.

• Trus

• False

When the manager uses his/her mental abilities to coordinate and integrate all of an organization's interest and activities, we would say that such a manager is using his/her___________

• Supervisory skills

• Human skills

• Conceptual skills

• Technical skills

Typically, in organizations it is the________ who are responsible for making organizational decisions and setting up policies and strategies that affect all aspect of the organization.

• team leaders

• middle managers

• first-line managers

• top managers

Mintzberg stresses that managers have roles that are organized sets of behaviours. Which of the following is NOT one of the three major roles defined by Mintzberg?

• Interpersonal

• Decisional

• Informational

• Political

Which of the following is (are) organizatio(s)?

• Proton Bhd

• University Technology MARA

• Ali Tire Company

• All of the above

Which skill is the most important for top managers?

• Human

• Technical

• Conceptual

• Mechanical