Chapter 8 Engineering Hospitality Services

Sprinklers, smoke and carbon monoxide detectors, and fire extinguishers are part of the

• life safety systems
• HVAC safety protocol.
• emergency power system.
• emergency lighting system.

Which has its own power source separate from a building’s regular power source?

• Emergency lighting system
• Equipment operations
• Telephone system
• Cooling and heating units

How often do emergency power systems need to be maintained and tested?

• Weekly
• Monthly
• Yearly
• Daily

The amount of greenhouse gases produced through the use of fossil fuels for electricity heating, cooling, and transportation is called

• Carbon Footprint
• Sustainability
• Hyrdrocarbons
• Waste Management

Adding handheld computer tablets to a guestroom or replacing worn-out sofa beds with new ones falls in what cost category?

• Capital Expenditure
• POM
• R&M
• Utilities

The engineering department is a cost center in the hotel, meaning that it generates

• Costs
• Profits
• Revenue
• Sales

The process of ensuring that hotel managers and employees follow the laws, regulations, standards, and ethical practices that apply to the hotel industry is called

• Compliance
• Standard Operating Procedure
• Performance Standard
• Reasonable Care

An engineer has left his position at a large resort for a better opportunity at a small boutique hotel. He is surprised to find that, in his new position, he is responsible for

• Security
• Housekeeping
• Valet Services
• Front Desk

A blizzard blew through Boulder, Colorado. Who is responsible for snow removal on a Boulder hotel’s property?

• Groundskeeper
• Security
• Specialized Certified Engineer
• Chief Engineer

A woman calls the front desk agent because one of the lights in the bathroom needs to be replaced. Who will replace the burnt out lightbulb?

• Engineer
• Chief Engineer
• Assistant Engineer
• Specialized Certified Engineer