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Professional Development

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7 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Cloud Kicks want to know how many closed won Opportunities a Campaign has generated over the las 30 days. Which two steps should the consultant take to meet this requirement using standard functionality? Choose 2 answers.
Ask the Admin to enable Customazable Campaign Influence.
Add child campaign of the primary campaign source automatically
Add criteria to the auto-association settings and limit it to the past 30 days
Define rules for Campaigns to add Opportunities and then lock after 30 days.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A Consultant is working with Cloud Kicks(CK) in its initial Sales Cloud implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months.
What should the consultant recommend to meet the requirement?
Deploy the Salesforce mobile app to the team prior to the event.
Set obtainable metrics, goals, and milestones for the deadline.
Implement additional features to make the team more productive.
Reschedule the event to ensure functionality is complete.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
As Sales reps owns an opportunity and can view the associated account, but is unable to view contacts on the account.
What should the consultant recommend to allow account owners to selectively share an account's contacts with opportunity owners?
Transfer contact ownership from themselves to the opportunity owner.
Transfer account ownership from themselves to the opportunity owner.
Add opportunity owners to the Account Team and configure contact sharing
Add opportunity owners to the Opportunity Team and configure contact sharing.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Universal Container is growing its international business. Domestic account executives believe that the standard price book has become difficult to use because there are too many records reflecting currencies and country-specific product variation.
What should the consultant recommend to improve usability for account executives?
Use separate product catalogs for domestics and international customers.
Use custom price books for domestic and international customers
Create product families to enable user to filter by continent and country
Update the product naming conventions to include the currency in the product name.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A company’s marketing team has requested a way to measure the ROI of their campaigns in Sales Cloud. What feature should be configured to track this effectively?
Sales Cloud Einstein
Campaign Influence
Opportunity Products
Account Teams
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Given a scenario where a sales team wants to focus on high-quality leads, which of the following tools should a consultant recommend for lead prioritization?
Customizable Sales Stages
Campaign Management
Lead Scoring and Grading
Opportunity Splits
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During the discovery phase, the sales team mentions that they frequently lose track of leads. Which Sales Cloud feature would help streamline communication and improve follow-up with leads?
Salesforce Inbox
Enterprise Territory Management
Opportunity Forecasting
Approval Processes
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