CHAPTER 7

What is a group defined as in the text?

• A single individual working alone

• A formal organization structure

• Two or more interacting and interdependent individuals

• A collection of unrelated people

Which of the following is an example of a formal group?

• Command groups

• Friendship groups

• Social clubs

• Informal gatherings

What is the first stage of group development?

• Storming

• Performing

• Forming

• Adjourning

In which stage do members experience intragroup conflicts?

• Norming

• Adjourning

• Storming

• Forming

What characterizes a self-managed team?

• Takes on traditional managerial responsibilities

• Only focuses on individual tasks

• Members have no responsibilities

• Operates under strict management

What is the main focus of a problem-solving team?

• To complete a specific job task

• To share ideas for improvement

• To manage a project

• To hire new employees

Which type of team consists of employees from different work areas?

• Self-managed team

• Cross-functional team

• Virtual team

• Problem-solving team

What is a key difference between a work group and a work team?

• Work groups are always temporary

• Work teams have no goals

• Work teams have mutual accountability

• Work groups focus on collective work

What happens during the norming stage?

• Members focus on wrapping up activities

• Members develop close relationships

• Members resist control

• Members feel high uncertainty

What is the last stage of group development for permanent teams?

• Adjourning

• Performing

• Storming

• Norming