Business letters review

What is not part of the letter

• Ref

• Body

• footer

• address

What is the main purpose of the body of a letter?

• To introduce the sender

• To convey the main message

• To provide a closing statement

• To list attachments

What is the typical closing phrase used in a formal letter?

• Best regards

• See you soon

• Take care

• Yours truly

Which part of a letter provides the recipient's information?

• Body

• Header

• Address

• Footer

What is the purpose of the salutation in a letter?

• To express gratitude

• To greet the recipient

• To summarize the content

• To provide a subject line

There is a blank line between all parts of the Business letter

• true

• false

In a full block open punctuation letter ....

• all lines start at the left margin

• all lines start at the right margin

• Some lines are indented

• the greeting is indented

What should be avoided in a formal letter?

• Using slang

• Including a subject line

• Using a polite tone

• Providing a clear message

The letter should always have the date

• true

• false

• it depends

• not if you know the person