Test yo A11 knowledge

Why is it important not to make assumptions about patients

• It saves time

• It shows respect for individual diversity and choice

• It reduces workload

• It's only necessary in some areas

What does a people-first approach emphasize?

• Acknowledging and accepting diversity and choice

• Treating everyone the same

• Prioritizing efficiency over personalization

• Avoiding direct communication with patients

Which of the following is an example of a effective communication in a clinical setting

• Ensuring instructions are clear and checking for understanding

• Giving brief unclear instructions

• Making assumptions about a patient's symptoms

• Working alone to avoid mistakes

Sharing best practices is an example of;

• Competition among colleagues

• Confidentiality

• Improvisation in patient care

• Teamwork and co-operation

When observing a patient's condition, what should you do if something seems wrong?

• Report it and escalate as needed

• Ignore it to see if it resolves on its own

• Only act if the patient mentions it

• Wait for the next scheduled check-up

In a clinical setting, which action best ensures safety?

• Always asking the patient for updates

• Observing, reporting and escalating any issues promptly

• Waiting until the end of your shift to report any problems

• Relying solely on written records

Which of these actions helps builds trust with patients and colleagues?

• Sharing confidential information

• Complaining openly about work

• Avoiding patient interaction to minimize mistakes

• Acting professionally and following protocols

What is a sign of professionalism in clinical practice?

• Discussing patients in public areas

• Only following protocols when convenient

• Respecting confidentiality and showing empathy

• Prioritizing personal tasks over patient needs

Why is positive behaviour important in healthcare?

• It is key to safeguarding individuals

• It improves efficiency only

• It makes tasks easier for professionals

• It helps avoid administrative work

What could happen if a health professional fails to comply with behavioural standards?

• Promotion to a higher position

• Noncompliance and deregistration

• Higher pay

• Positive performance reviews