Hospitality Quiz

What is Hospitality?

• An industry focused on creating experiences and services for guests

• A type of medical care

• A science about animals

• An industry that sells only food

Which of these jobs is in the hospitality industry?

• Chef

• Nurse

• Police Officer

• Engineer

True or False – Hospitality only includes hotels and restaurants.

In which sector would you find a job as a flight attendant?

• Tourism

• Restaurant Management

• Aviation Hospitality

• Construction

Scenario Question Imagine a guest at a hotel has a problem with their room. As a hotel employee, what should you do?

• Ignore the guest

• Tell the guest you’ll handle it and offer a solution

• Blame the guest for the problem

• Ask the guest to leave

Which of these hospitality sectors involves organizing events and conferences?

• Food Service

• Events Management

• Healthcare

• Transportation

True or False – Hospitality jobs require no people skills.

What is one of the main goals of the hospitality industry?

• To make guests feel welcome and valued

• To make as much money as possible without caring about the guests

• To build houses for people

• To help people pass exams

Which job role is responsible for planning menus and overseeing food preparation in a restaurant?

• Front Desk Manager

• Chef

• Flight Attendant

• Housekeeper

Which of these is a benefit of working in the hospitality industry?

• Working with different people and cultures

• Learning important customer service skills

• Opportunities to work internationally

• All of the above