Consumer Rights and Regulatory Bodies Quiz

What is one of the consumer rights mentioned in the text?

• Right to be heard

• Right to be charged extra

• Right to be ignored

• Right to be misled

Which authority is responsible for consumer claims in Malta?

• Malta Financial Services Authority

• Office for Consumer Affairs

• Malta Communications Authority

• Malta Competition and Consumer Affairs Authority

What is the maximum claim amount that can be filed before the Consumer Claims Tribunal?

• €20,000

• €15,000

• €5,000

• €10,000

Which act aims to protect public health and safety regarding products?

• Price Indication Regulations

• Trade Descriptions Act

• Product Safety Act

• Consumer Affairs Act

What does the Malta Financial Services Authority regulate?

• Only insurance companies

• Only banking services

• All financial services

• Only investment services

Which of the following is NOT a function of the Malta Competition and Consumer Affairs Authority?

• Promote competition

• Safeguard consumers’ interests

• Regulate telecommunications

• Promote voluntary standards

What is the purpose of the Consumer Claims Tribunal?

• To promote consumer education

• To resolve disputes between consumers and traders

• To regulate financial services

• To enforce product safety

Which body addresses complaints related to mobile telephony?

• Malta Financial Services Authority

• Malta Communications Authority

• Consumer Claims Tribunal

• Technical Regulations Division

What does the Price Indication Regulations ensure?

• Consumers can negotiate prices

• Consumers receive clear price information

• Prices do not include VAT

• Prices can be misleading

Which act protects consumers from misleading descriptions of goods?

• Consumer Affairs Act

• Price Indication Regulations

• Product Safety Act

• Trade Descriptions Act