Nonviolent Crisis Intervention/CPI Refresher Training

The Crisis Development Model represents a series of recognizable behavior levels that an individual may experience during a crisis moment along with what other information?

• How the student may look/appear during crisis.

• The related staff attitudes/approaches used to de-escalate distress behaviors.

• Information on what hotline or resources to reach for additional information or assistance.

• All of the above

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.3

Establishing Therapeutic Rapport requires a caregiver to do which of the following?

• Address the needs of the person.

• Re-establish the relationship.

• Support the person.

• Include a learning process where you understand the incident together and agree upon approaches for the future.

• All of the above

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.5

The first level, Anxiety, is defined as a change in a typical behavior. What kind of approach should a staff member take?

Tags

CCSS.RL.11-12.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3

What is the recommended directive response for an information seeking question?

• Let them vent and acknowledge their feelings. Limit setting can also he helpful.

• Provide Therapeutic Rapport.

• Downplay the challenge and stick to the original topic.

• Give a rational response to the question that was asked.

On which level of the Continuum is the individual making threats to the staff member, the people around them, or even themselves?

Tags

CCSS.RL.11-12.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3

This is the level of the Continuum where the individual may be seen as unwilling to cooperate or follow reasonable instructions or requests.

Tags

CCSS.RL.11-12.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3

On which stage of The Verbal Escalation Continuum is the individual regaining a sense of calm, with a drop in physical and emotional energy?

• Questioning

• Refusal

• Release

• Tension Reduction

Which of the following is not a stage located in the Verbal Escalation Continuum?

• Intimidation

• Release

• Anxiety

• Questioning

The third level of the Crisis Development Model, Risk Behavior, is behavior that represents an imminent risk of harm to self or others. To intervene with Someone at Risk Behavior, a person should use what recommended approach?

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

CCSS.RI.8.3

When an individual is at the Defensive Level, what is the appropriate approach/attitude by a staff member?

• Supportive

• Therapeutic Rapport

• Safety Interventions

• Directive