Digital Transformation

Which of the following is true regarding digital transformation at credit card companies (such as Mastercard):

• The organization's digital transformation may enable a customer to detect the likelihood of fraud

  
  

• The organization's digital transformation may enable the customer to detect the fraud quickly after it has occurred

• Both option 1 and option 2

• None of the above

Which of the following below is true regarding the effects of digital transformation in the aviation industry?

• Airlines may get no benefits from digital transformation

• An airline’s sales have no relationship with its digital transformation

• Customer-focused digital programs may enhance the sales growth of airlines

• None of the above

What is true about the growth of Netflix–one of the early over-the-top (OTT) platforms?

• Netflix began as a substitute for offline games (such as board games)

• Netflix was started as a cloud storage provider to compete with Blockbuster

• Netflix used an internet-based model for competing with Blockbuster

• None of above

Online groceries transformed the ability of consumers to:

• Find out the most suitable products for their needs

• Get contactless deliveries during COVID

• Take control of the ordering process

• All of the above

What is true about the use of Artificial Intelligence (AI) in the field of education?

• 1.Artificial Intelligence (AI) may be used to unravel the patterns of student mistakes to find their learning deficiencies

• 2.Has no role to play in school education, though it may help in research

• 3.Artificial Intelligence (AI) may be used to identify student behavioral and learning patterns across different courses

• Both Option 1 and Option 3

The phrase ‘Responsible Artificial Intelligence (AI)’ underlines

• 1.How to create AI that is ethical

• 2.How to create AI that is safe to use

• 3.How to create AI that spells people’s names accurately (such as by using Mr. or Ms. as appropriate)

• Both Option 1 and Option 2

Mobile mapping apps have transformed the ability of users to:

• Find out the best hotels or restaurants in a new town

• Navigate in real-time using turn-by-turn directions, to reach the destination

• Predict traffic conditions and route blockages

• All of the above

In the context of digital transformation, UPI is an acronym for:

• Unified Personal Interface

• Unified Payments Interface

• Ultra Payments Interchange

• Universal Personal Interchange

In the context of digital transformation, the “tools” view:

• 1.Underlines technology to be a tool with features and functions that have a pre-defined purpose

• 2.Underlines that both technology and organizations must be adapted based on organizational needs and technology features

• 3.Lists tools used by humans across their history

• Both Option 1 and Option 2

In the context of India's Digital Transformation, Jan Dhan-Aadhaar-Mobile (JAM):

• Enabled the direct transfer of cash to beneficiaries without the middlemen

• Enabled the opening of 50 Crore (500 million) bank accounts by 2023

• Was an initiative of the Union Government and became a life-saver during COVID

• All of the above