Dispatcher Role in Criminal Justice

What role does a dispatcher play in criminal justice?

• They investigate crimes.

• They provide legal advice.

• They coordinate communication between emergency services.

• They patrol neighborhoods.

How does information get to a dispatcher?

• Through direct phone calls from the public.

• By reading newspapers.

• By watching television.

• Through social media updates.

In what year did the President’s Commission on Law Enforcement and Administration of Justice recommend establishing a single emergency number nationwide?

• 1967

• 1968

• 1970

• 1965

Why were the digits 9-1-1 chosen for the emergency number in the United States?

• It is easy to remember, can be dialed quickly, and is not associated with any area code.

• It is the first number in the phone book.

• It was the favorite number of the President.

• It was already used in other countries.

In what year were the digits 9-1-1 chosen as the emergency number in the United States?

• 1968

• 1967

• 1972

• 1975

What was the original requirement for callers when 911 was first introduced?

• Callers had to provide all information themselves.

• Calls were automatically routed to the nearest dispatch.

• Location information was automatically provided.

• Phone numbers were automatically identified.

In what year did 911 services evolve to include wireless enhanced services?

• 1970

• 1985

• 1996

• 2005

What capability did cell phones gain with the implementation of wireless enhanced 911 services?

• Video calling

• Latitude and longitude location within 50-150 meters

• Text messaging

• Internet browsing

What is one of the daily responsibilities of a dispatcher?

• Conducting vehicle maintenance

• Receiving calls

• Designing software

• Teaching classes

Which of the following is NOT a responsibility of a dispatcher?

• Keeping records

• Managing calls

• Painting buildings

• Tracking locations