13 ai

What is the purpose of completing the Change Management Effort?

• To document the actions and resources needed to close the change

• To initiate the change management process

• To train staff on new processes

• To evaluate the risks associated with the change

Which of the following is NOT an action to evaluate outcomes against objectives?

• Compare outcomes against change objectives

• Document the outcomes of comparisons

• Review outcomes with stakeholders

• Conduct a financial audit

Who typically conducts the lessons learned evaluation?

• Project sponsors

• External consultants

• Change management lead

• Stakeholders

What is a key output of the lessons learned evaluation?

• Change Objectives Analysis

• Lessons Learned Report

• Remediation Plan

• Change Management Plan

What must be approved to formally close the change?

• Stakeholder steering committee

• Change management lead

• Project team

• External auditors

What is the first step in the process of evaluating change impact?

• Define the change

• Assess organizational culture

• Identify stakeholders

• Develop a clear vision

What does the Change Management Strategy include?

• Financial forecasts

• Marketing plans

• Training schedules

• Governance, risks, resources, budget

What is the purpose of assessing organizational culture related to change?

• To identify market trends

• To assess employee satisfaction

• To evaluate financial performance

• To determine the cultural elements that may help or hinder change

What is a key input for assessing the change impact?

• Change Definition

• Financial Reports

• Market Analysis

• Employee Feedback

What is the purpose of the Change Management Plan?

• To document lessons learned

• To evaluate the success of the change

• To assess stakeholder readiness

• To develop detailed plans for implementing the change management strategy