Principles of Business mid-term part 1

Which of the following is NOT effective workplace communication?

• Using clear and concise language

• Listening carefully

• Encouraging feedback

• Sending long emails with slang

Which of the following describes verbal communication?

• Conveying information through spoken words

• Dressing appropriately

• Values and standards

• Working effectively with others

Verbal communication will enhance which of the following?

• Breaking new ground

• Clarity of understanding

• Interruptions from coworkers

• Creating problems

Compliance refers to the commitment of organizations and their employees to follow laws, regulations, industry standards and ethical principles relevant to their operations.

• True

• False

Which of the following includes punctuality, the ability to complete tasks and fulfill obligations in a timely manner?

• Certifications

• Passive listening

• Time management

• Speech

Which of the following is considered more appropriate when describing detail?

• Verbal communication

• Written communication

• Passive communication

• Leadership communication

Which of the following demonstrates professionalism?

• Dress

• Gossiping about coworkers

• Passive listening

• Using emojis

Risk mitigation compliance may include which of the following?

• Preventing legal violations

• Positive work behaviors and personal qualities which make individuals more likely to gain employment and succeed in their chosen career

• Arriving at work on-time and successfully completing the tasks assigned

• Recognizing the questions which relate to goals, purpose and needs

Select all of the following advantages to scheduling.

• Higher levels of creativity

• Managing time

• Meeting deadlines

• Optimizing work

Which of the following is NOT effective written communication?

• Uses correct spelling, grammar and tone

• Is to the point and avoids unnecessary repetition or long, rambling sentences

• Avoids slang, offensive language and discriminatory, racist or sexist language

• Brainstorming