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13 December 2024 Quiz

Authored by Bella Loubser

Other

Professional Development

Used 1+ times

13 December 2024 Quiz
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10 questions

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1.

MULTIPLE SELECT QUESTION

10 sec • 5 pts

Early Cancellation Policy with hardware:

If a customer cancels their contract Early,they are charged a premature cancellation cost that consists of:

50% of the remaining subscription.

75% of remaining balance of hardware

The full remaing balance of hardware

75% of the remaining subscription.

2.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

When will this take effect?

31 December 2024

15 December 2024

10 December 2024

1 January 2025

3.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Will the early contract cancellation changes be applicable to all plans?

Yes

No

4.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Effective _______________, the eSim Swap will be available to all Vodacom customers via the Vodapay App.

3 December 2024

10 December 2024

6 December 2024

31 January 2025

5.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

The minimum ____ balance ( airtime or bundle equivalent ) once off, is required solely to enable the receiving of SMSs and incoming calls for newly activated customers.

R 20

R 5

R 15

R 10

6.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Will customers still receive Vodacom-related SMS if they have not opt in yet?

Yes

No

7.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

What can customers get for free when they take a Xiaomi 14T?

Xiaomi Smart Blender

Xiaomi Pet Feeder

Xiaomi Robot Vacuum

Xiaomi Smart Speaker

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