What does the Results Approach emphasize?

• Employee traits

• Job satisfaction

• Outcomes produced by employees

• Employee behaviors

What is Management by Objectives (MBO)?

• A method to evaluate employee satisfaction

• A technique for measuring employee traits

• A process where a manager and employee agree on performance goals

• A system for tracking employee attendance

Which of the following is NOT a component of Performance Standards?

• Quantity

• Employee traits

• Time

• Quality

What is the purpose of determining accountabilities?

• To evaluate employee satisfaction

• To identify job responsibilities

• To measure employee traits

• To assess team dynamics

Which approach is appropriate if employees take a long time to achieve desired outcomes?

• Results Approach

• Management by Objectives

• Task Performance

• Behavior Approach

What does Declarative Knowledge refer to?

• Information about facts and principles

• Knowing how to perform tasks

• Motivation levels

• Observable behaviors

Which type of performance is defined as activities that transform raw materials into goods?

• Behavioral Performance

• Organizational Performance

• Contextual Performance

• Task Performance

What is a disadvantage of Comparative Systems?

• They provide specific feedback

• They are easy to explain

• They are time-consuming

• They may not provide enough detail for useful feedback

What is the main focus of Contextual Performance?

• Tracking employee attendance

• Meeting production quotas

• Creating a supportive work environment

• Transforming raw materials

Which measurement system compares employees with pre-specified performance standards?

• Absolute system

• Behavior checklist

• Critical incidents

• Comparative system