Which term below is a synonym for whine?

• complain

• consume

• compromise

• collaborate

Answer explanation

The term 'whine' means to complain in a peevish or fretful manner. Therefore, 'complain' is the correct synonym, while 'consume', 'compromise', and 'collaborate' do not share this meaning.

Which place is least likely to ask you to keep voice level low and soft?

• a rock concert

• a classroom

• a library

• a church

Answer explanation

A rock concert is a loud environment where high energy and volume are expected, making it least likely to request low and soft voice levels. In contrast, classrooms, libraries, and churches typically require quieter voices.

DEARMAN is.......

• a creature from Native American Folklore

• A character in the next book you read in Ms. Arey's class

• An acronym for the social skill asking questions

• A new release from UBisoft the game designing company

Answer explanation

DEARMAN is an acronym used in social skills training, particularly for asking questions and communicating effectively. The other options do not accurately describe DEARMAN.

The emotion wheel.......

• is part of Native American folklore

• is useful for finding descriptive terms for how you feel

• is a product of industrialization

• has been in existence since farming societies began

Answer explanation

The emotion wheel is a tool designed to help individuals articulate their feelings by providing a range of descriptive terms. This makes the correct choice "is useful for finding descriptive terms for how you feel."

Mutual means shared....

A mutual understanding is an ......

Choose amonst (agreement, disagreement, argument)

Answer explanation

A mutual understanding implies that both parties share the same perspective or agreement on a matter. Therefore, the correct choice is 'agreement', as it reflects a shared consensus.

A six word sentence is most often used for......

• describing

• summarizing

• characterization

• dialogue

Answer explanation

A six word sentence is often concise and effective for summarizing ideas or concepts, making 'summarizing' the most appropriate choice among the options provided.

Telephone etiquitte is .......

• more important at work than home

• less important at work, than home

• equally important at work or home

• not that important at all

Answer explanation

Telephone etiquette is more important at work than at home because professional interactions require a higher level of formality and respect. Proper communication can impact relationships and productivity in a work environment.

You should..............repeat information back on the phone.

(Pick one: sometimes always, never)

• sometimes

• always

• never

Answer explanation

You should sometimes repeat information back on the phone to ensure clarity and understanding. This practice helps confirm that both parties are on the same page, but it may not be necessary in every conversation.

What is the primary purpose of active listening?

• To interrupt the speaker

• To understand the speaker's message

• To prepare your response

• To change the topic

Answer explanation

The primary purpose of active listening is to understand the speaker's message. This involves fully concentrating, understanding, responding, and remembering what is being said, rather than interrupting or preparing a response.

Which of the following is a benefit of effective communication?

• More conflicts

• Increased misunderstandings

• Decreased productivity

• Improved relationships

Answer explanation

Effective communication fosters understanding and trust, leading to improved relationships. In contrast, the other options suggest negative outcomes, making 'Improved relationships' the clear benefit.