Nutcracker Lounge Quiz

What is the Nutcracker Lounge an extension of?

• A hotel

• The Mallard

• Wildflower

• Grillroom

What is a key responsibility of banquet servers during an event?

• Greeting guests and seating them

• Specific duty for entirety of event

• Upselling and cross-selling

• Checking dietary restrictions

• All the above

When should staff inquire about dietary restrictions?

• After taking the order

• Before taking the order

• During the meal

• At checkout

What is the purpose of inquiring about dietary restrictions?

• To increase sales

• To ensure guest safety and satisfaction

• To promote new dishes

• To reduce waste

Which of the following is a key component of a polite greeting?

• Engaging expression

• Quick service

• Free gifts

• Loud voice

What is the first step in the flow of service?

• Offer drinks

• Greetings

• Order taking

• Clearing

What should be done after offering drinks and water?

• Take the bill

• Clear the table

• Quality check

• Serve desserts

What is the purpose of the quality check?

• To confirm allergies

• To offer more drinks

• To ensure service quality

• To take orders

What should be anticipated after greeting guests?

• Their complaints

• Their needs

• Their departure

• Their silence

What is the account number for "HR Training"?

• 9906

• 9907

• 9908

• 9909