
MODULE 12 Network Troubleshooting
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University
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Easy
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23 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. Which statement describes the physical topology for a LAN?
It depicts the addressing scheme that is employed in the LAN.
It describes whether the LAN is a broadcast or token-passing network.
It defines how hosts and network devices connect to the LAN.
It shows the order in which hosts access the network.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2. A network engineer is troubleshooting a network problem where users cannot access the FTP server at the same IP address where a website can be successfully accessed. Which troubleshooting method would be the best to apply in this case?
comparing IP settings on user workstations
top-down
bottom-up
divide-and-conquer
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
3. A computer technician performed a number of actions to correct a problem. Some actions did not solve the problem, but eventually a solution was found. What should be documented?
everything that was done to try to solve the problem
only the solution, because this solved the problem
a description of the problem and solution
only the failed attempts, so that future technicians will know what not to try
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
4. A network engineer is troubleshooting a network problem and can successfully ping between two devices. However, Telnet between the same two devices does not work. Which OSI layers should the administrator investigate next?
all of the layers
from the network layer to the application layer
from the network layer to the physical layer
only the network layer
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5. While designing changes to a data center because of a new IoE implementation, a network administrator has the job of diagramming the new physical topology of the area. What should be included in the physical topology diagram?
technical specifications of firewalls
the service level agreement from the ISP
cable locations and lengths between servers and switches
the IP addressing scheme for all workstations in the company
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
6. A network technician is troubleshooting an email connection problem. Which question to the end-user will provide clear information to better define the problem?
What kind of equipment are you using to send emails?
How big are the emails you tried to send?
Is your email working now?
When did you first notice your email problem?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
7. Which troubleshooting tool can be used to pinpoint the distance to a break in a network cable?
network analyzer
network analysis module
cable tester
digital multimeter
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