Public Speaking Semester 1 Exam

Business Characteristics:

The employment process is carried out by which department?

• Marketing

• Distributing

• Management

• Human Resources

Business Characteristics:

Why is the Finance and Accounting department important to a business?

• Controls hiring decisions

• Businesses cannot exist without cash flow

• Focuses on the worth of the company

• Controls the Human Resources department

Business Characteristics:

Which of the following correctly lists the needs of consumers which should be met?

• Physical, social, psychological

• Physical, psychological, economic

• External, internal, social

• External, internal, psychological

Professional Teams:

Which leadership style is best used when leaders are trying to encourage a sense of purpose or establish a workplace culture?

• Authoritarian leadership

• Transactional leadership

• Transformational leadership

• Participative leadership

Professional Teams:

Which of the following nonverbal communications displays the speaker’s confidence in themselves and their message?

• Haptics

• Artifacts

• Eye contact

• Proxemics

Professional Teams:

Which of the following are critical thinking skills?

Check all that apply

• Analytical thinking

• Creativity

• Emotional intelligence

• Open-mindedness

Citizenship Basics:

Which of the following is NOT one of the themes of citizenship?

• Honesty

• Compassion

• Respect

• Humor

Citizenship Basics:

Which of the following best describes citizenship?

• The quality of an individual’s responsibilities associated with being a member of a community

• The act of revering and admiring people, ideas or objects

• The responsibility of effectively planning and managing resources

• The basic act of being truthful, straightforward, loyal, fair, trustworthy and sincere

Safe Working Environment:

Working environment safety is regulated and monitored by which of the following?

• Bureau of International Labor Affairs (BILA)

• Center for Disease Control and Prevention (CDC)

• Occupational Safety and Health Administration (OSHA)

• Department of Health and Human Services (DHHS)

Safe Working Environment:

Which of the following is NOT a public record which may be checked during a background investigation?

• Driving record

• Medical record

• Court record

• Credit record