Conflict and Change in Organizations Quiz

What is one possible cause of conflict related to management style?

• Laissez-faire management style

• Participative management style

• Democratic management style

• Autocratic management style

Which of the following can lead to conflict due to competition for scarce resources?

• Excess supply of resources

• Equal distribution of resources

• Lack of competition

• Greater demand than supply

What can cause conflict due to lack of communication?

• Open communication systems

• Downward communication only

• Frequent team meetings

• Regular feedback sessions

What is a strategy for conflict resolution that involves ignoring the issue?

• Collaboration

• Avoidance

• Compromise

• Smoothing

Which strategy involves both parties coming together to resolve an issue?

• Confrontation

• Collaboration

• Smoothing

• Avoidance

What is a potential fear that may cause workers to resist change?

• Increased job satisfaction

• Loss of jobs

• Enhanced training opportunities

• Improved working conditions

Which of the following is a reason for resistance to change related to poor training?

• Workers are eager to learn

• Workers feel overqualified

• Workers have ample resources

• Workers lack necessary training

What type of change requires management to rethink its policies on expansion?

• Social change

• Economic change

• Technological change

• Demographic change

What is one effect of technological change on a firm?

• Higher costs of purchasing technology

• Decreased operational efficiency

• Less efficient record-keeping

• Reduced communication methods

What can lead to a clash of personalities in the workplace?

• Willingness to compromise

• Understanding different viewpoints

• Inability to see another's point of view

• Open discussions