BUS 1-2 Management

Which of the following statements about employee satisfaction is accurate?

• Employee satisfaction is unrelated to management practices.
• Company policies have no effect on employee satisfaction.
• Employee satisfaction is solely determined by salary.
• Managers play a crucial role in employee satisfaction and retention.

Which of the following best describes the key functions of management?

• Marketing, selling, advertising, and promoting
• Budgeting, forecasting, analyzing, and reporting
• Planning, organizing, staffing, controlling, and leading
• Recruiting, training, evaluating, and terminating

What is the significance of the chain of command in an organization?

• It determines the salary structure of employees.
• It defines the reporting structure within the organization.
• It outlines the company's marketing strategy.
• It establishes the training programs for new hires.

Which of the following skills is NOT considered a primary skill needed for effective management?

• Problem-solving skills
• Procedural skills
• Technical skills
• People skills

How do effective managers adapt their skills?

• They focus solely on technical skills at all levels.
• They rely on their personal experiences only.
• They adapt their skills based on their management level.
• They use the same skills regardless of their management level.

Which statement best differentiates leadership from management?

• Leadership is about maintaining order, while management is about inspiring change.
• Leadership focuses on inspiring and motivating, while management focuses on organizing and controlling.
• Leadership is primarily concerned with budgets, while management is about team dynamics.
• Leadership is about following rules, while management is about creating rules.

What challenge do managers face due to changes in communication and technology?

• They must ignore new technologies to maintain productivity.
• They need to adapt to rapidly changing forms of communication.
• They can rely on traditional methods without any adjustments.
• They should focus only on face-to-face communication.

How do company values influence management practices?

• They dictate the financial performance of the company.
• They shape the culture and practices within the organization.
• They determine the hiring process for new employees.
• They establish the company's product pricing strategy.

What impact do managers have on the work environment?

• They are responsible for all employee training programs.
• They only influence the financial aspects of the company.
• They have no significant impact on employee morale.
• They can create a positive or negative work environment.

What is a common reason employees leave their jobs?

• Poor relationship with their managers
• Lack of career advancement opportunities
• Desire for a higher salary elsewhere
• Dissatisfaction with company policies