Public Service Management in Digital Era Quiz

Public Service Management in Digital Era Quiz

University

10 Qs

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Public Service Management in Digital Era Quiz

Public Service Management in Digital Era Quiz

Assessment

Quiz

Other

University

Practice Problem

Hard

Created by

Wan Fidz

Used 2+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the primary objective of public service management?

Maximizing profits

Organizing resources efficiently for public welfare

Reducing taxes

Promoting private enterprises

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is NOT a key challenge in public service management?

Resource constraints

Rapidly changing public expectations

Overabundance of resources

Need for accountability and transparency

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is digital transformation in public services?

Outsourcing government functions to private firms

Using modern technology to improve service delivery

Removing all physical interactions in public services

Reducing government spending on technology

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the digital divide in public service management?

The gap between people who have access to technology and those who do not

The use of digital tools for managing resources

A government policy to reduce internet costs

The replacement of manual processes with automated systems

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What does the "e-Tanah" system in Malaysia primarily streamline?

Healthcare services

Transportation management

Land administration processes

Educational resources

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the role of blockchain in public service management?

Increasing bureaucracy

Creating secure and transparent records

Automating customer service

Managing social media platforms

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of these tools helps governments predict future needs and trends?

Cloud computing

Predictive analytics

E-governance platforms

Social media engagement

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