
Total Quality Management Quiz
Authored by Augusto Acosta
Professional Development
12th Grade
Used 1+ times

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32 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is TQM?
Total Quality Maintenance
Total Quality Management
Total Quality Managers
Total Quality Mitigation
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who is known as the father of TQM (Total Quality Management)?
Edward Deming
Joseph Juran
Philip Crosby
Kaoru Ishikawa
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a principle of TQM?
Decisions made by top executives only
Intermittent improvement
Customer-focus
Product-centered system
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which 'pillar of TQM' recognizes that product quality is a result of process quality?
Customer Focus
Process Management
Employee Empowerment
Continuous Improvement
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the kind of focus put in a company's processes in TQM?
Steady improvement
continual improvement
Passive improvement
unsteady improvement
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In TQM, suppliers are treated as?
Partners
Managers
Employees
Enemies
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does the product quality change after implementing the TQM philosophy?
We cannot comment on product quality
Decreases
Increases
remains the same
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