Quiz # 1 - Chapter 7 -

Sarah works at a startup where she reports to both her department head and a project leader. This type of organization structure is called:

• Functional structure

• Matrix structure

• Virtual structure

• Line structure

A tech company groups its employees into software development, marketing, and finance departments. This is an example of:

• Geographic departmentalization

• Product departmentalization

• Functional departmentalization

• Customer departmentalization

At a growing restaurant chain, the manager notices that employee productivity decreases when workers have too many different tasks. This suggests a need for:

• Decentralization

• Specialization

• Wider span of control

• Matrix organization

Your company recently switched from having all decisions made by top management to allowing lower-level managers to make significant decisions. This represents a shift toward:

• Taller organizational structure

• Centralization

• Decentralization

• Functional authority

In a large retail store, you notice informal groups of employees sharing information about company changes before official announcements. This represents:

• The chain of command

• The organizational grapevine

• Formal communication channels

• Departmentalization

A global manufacturing company is experiencing coordination problems between its regional offices. Which organizational structure would likely BEST address this issue?

• Virtual organization

• Boundaryless organization

• International division structure

• Project organization

When a company implements a learning organization structure, what is the MOST likely challenge they will face?

• Decreased innovation

• Resistance to continuous change

• Lower employee turnover

• Reduced training costs

A small business owner delegates tasks but maintains all decision-making authority. Employee morale is declining. The MOST likely cause is:

• Insufficient span of control

• Improper delegation of authority

• Too much specialization

• Excessive departmentalization

A software company wants to encourage innovation and quick response to market changes. Which combination of organizational characteristics would be MOST effective?

• Flat structure with centralized authority

• Tall structure with decentralized authority

• Flat structure with decentralized authority

• Tall structure with centralized authority

In implementing a virtual organization structure, what represents the BIGGEST challenge for management?

• Maintaining effective coordination without physical presence

• Reducing operational costs

• Implementing new technology

• Creating specialized departments