Communication Types Quiz

Human resources clarifies company policy on casual Fridays. Indicate whether the activity requires upward, downward, or lateral communication.

A sales representative prepares the weekly sales report for her region. Indicate whether the activity requires upward, downward, or lateral communication.

A team member prepares minutes for the team meeting to distribute to other team members. Indicate whether the activity requires upward, downward, or lateral communication.

The CEO issues the annual report for the company. Indicate whether the activity requires upward, downward, or lateral communication.

You make a call to a coworker concerning the department’s weekly softball game. Indicate whether the activity requires upward, downward, or lateral communication.

The department head speaks at the weekly sales meeting. Indicate whether the activity requires upward, downward, or lateral communication.

You are requesting vacation time or time off work. Indicate whether the activity requires upward, downward, or lateral communication.

Your supervisor posts the weekly work schedule. Indicate whether the activity requires upward, downward, or lateral communication.

You heard through the grapevine that bonuses would be paid this quarter. Indicate whether the activity requires upward, downward, or lateral communication.

The company informs employees of impending layoffs. Indicate whether the activity requires upward, downward, or lateral communication.