Management Quiz

What is the definition of management according to Certo (1997)?

• The process of planning, organizing, leading, and controlling.

• A process to accomplish organizational goals by working with humans and other resources.

• A method to increase efficiency and effectiveness in an organization.

• The art of directing and supervising subordinates.

Which of the following is NOT an importance of management?

• Encourages teamwork.

• Increases inefficiency.

• Meets the challenges of change.

• Contributes to society's prosperity.

Top-line managers are also known as:

• Tactical managers.

• Strategic managers.

• Operational managers.

• Supervisory managers.

Middle-line managers are responsible for:

• Formulating organizational goals.

• Implementing policies set by top-line managers.

• Monitoring daily operations.

• Supervising individual tasks.

Which management function involves defining goals and developing action plans?

• Organizing

• Leading

• Planning

• Controlling

The process of monitoring and correcting deviations in organizational activities is called:

• Planning

• Organizing

• Leading

• Controlling

Mintzberg's managerial roles include all EXCEPT:

• Interpersonal

• Informational

• Decisional

• Technical

The figurehead role in Mintzberg's interpersonal roles involves:

• Motivating subordinates.

• Performing ceremonial duties.

• Acting as an intermediary.

• Transmitting information.

A manager who resolves conflicts and adapts to external changes is performing which decisional role?

• Entrepreneur

• Disturbance handler

• Resource allocator

• Negotiator

Technical skills are most important for:

• Top-line managers.

• Middle-line managers.

• First-line managers.

• All levels of management.