ONE 6th FORM Social Media for Business

What is the primary goal of a social media strategy for businesses?

• To increase the number of followers

• To align social media activities with business objectives

• To post as frequently as possible

• To use every available social media platform

Which of the following is a key element of branding on social media?

• Posting random content

• Ignoring customer feedback

• Consistent use of logos and colours

• Using different brand messages on each platform

What is an effective customer engagement technique on social media?

• Ignoring comments and messages

• Posting only promotional content

• Responding promptly to customer inquiries

• Deleting negative feedback

Which metric is crucial for measuring the success of social media campaigns?

• Number of posts

• Engagement rate

• Number of hashtags used

• Length of posts

What is a key consideration when creating content for businesses on social media?

• Using as many hashtags as possible

• Focusing solely on text-based content

• Posting at random times

• Ensuring content aligns with brand values

Which of the following is a social media advertising option?

• Organic reach

• Paid promotions

• Viral content

• User-generated content

What is the benefit of using analytics for social media?

• It guarantees viral content

• It helps in understanding audience behaviour

• It increases the number of followers automatically

• It eliminates the need for content creation

Which platform is known for its professional networking

• TikTok

• Snapchat

• LinkedIn

• X

What is a common mistake businesses make on social media?

• Using a consistent brand voice

• Posting consistently

• Engaging with their audience

• Ignoring analytics data

Which of the following is a benefit of using social media for customer service?

• Reduced brand visibility

• Delayed response times

• Increased customer satisfaction

• Higher advertising costs