3.10 Managing Strategic Change

Which of the following best describes Lewin’s Force Field Analysis?

• A model that helps businesses measure profitability over time

• A framework that identifies driving and restraining forces affecting change

• A tool used to evaluate the competitive position of a business

• A method for setting strategic objectives in a dynamic environment

Kotter and Schlesinger identified four reasons why people resist change. Which of the following is NOT one of them?

• Self-interest

• Lack of trust in leadership

• Different assessment of the situation

• Low tolerance for change

What is meant by 'incremental change'?

• A rapid and radical shift in business operations

• A gradual and continuous improvement over time

• A transformation that completely alters the industry landscape

• A short-term crisis response strategy

Handy’s Cultural Model identifies four types of organisational culture. Which one is characterised by strong central control and a clear chain of command?

• Power culture

• Role culture

• Task culture

• Person culture

What is the primary focus of strategic drift?

• A business gradually losing its competitive advantage due to failure to adapt

• A company's decision to adopt a retrenchment strategy

• The process of expanding into new markets to gain a competitive edge

• A firm's commitment to corporate social responsibility initiatives

According to Kotter and Schlesinger, which of the following is a method to overcome resistance to change?

• Coercion

• Ignoring employees’ concerns

• Delaying the change process

• Communicating and educating employees

Which of the following best describes ‘disruptive change’?

• A minor adjustment to existing business practices

• A planned, incremental improvement in operations

• A sudden and significant transformation that reshapes an industry

• A change that is easily reversible and has little impact

What does Bartlett and Ghoshal’s model primarily focus on?

• The cultural web and how businesses can change their culture

• The impact of leadership styles on strategic change

• International strategies based on global integration and local responsiveness

• The impact of economic factors on strategic decision-making

Which of the following is an example of scenario planning?

• A business creating a financial forecast for the next quarter

• A company identifying potential risks and preparing contingency plans

• A firm increasing prices to respond to inflation

• A manager evaluating the performance of employees

Greiner’s Growth Model outlines different phases of business growth. What typically happens at a ‘crisis of leadership’?

• The organisation struggles with financial problems

• The company experiences difficulties due to a lack of structure

• The business needs new leadership as it outgrows the founder’s control

• The firm faces resistance to technological advancements