POP QUIZ CHAPTER 1

1. Identify the RIGHT sector that interrelated with hospitality.

• Hospital

• Tourism

• Destination

• Service

The importance of hospitality industry is___________________.

• to reduce job opportunities

• to demoted the foreign exchange

• to restrain the local economy

• increasing the quality of life of local community

Interpret the BEST statement describing the meaning of hospitality industry.

• Comprise business that provide travelers with accommodation, travel, food and beverage and entertainment.

• It is temporary, short-term travel of non residents along the transit routes to and from a destination.

• An activity of a person traveling to and staying in places outside their usual environment for not more than one year for leisure, business and other purposes.

• Hospitality mostly generates revenue for local economies.

The unique characteristics of hospitality industry can be representing as?

i. Perishability

ii. Inconsistency

iii. Human-oriented

iv. Intensive staff

• i and ii

• i and iii

• i, ii, and iii

• All of the above

Symbols are often imbued with cultural, historical, or personal significances and they can convey meaning beyond their literal interpretation. A worldwide symbol of hospitality can be associate with?

• Apple

• Pineapple

• Dragon fruit

• Jack fruit

Hospitality encompasses the warmth, generosity and friendliness shown to guests and strangers. Choose the origin of the term "hospitality" that has its origins from the ancient word "hospes" which means both "guest" and "host".

• Hindi

• Latin

• Sanskrit

• Javanese

Locate the importance sections of hospitality industry.

i. Travel and Tourism

ii. Food and Beverage

iii. Lodging

iv. Outdoor and Recreation

• i and ii

• ii, iii and iv

• iii and iv

• i, ii, iii, and iv

Choose which characteristics of hospitality industry is NOT TRUE.

• Product service mix

• Two ways communication

• Love-hate relationship

• Diversity in culture

Which of the following is NOT TRUE about pineapple symbol?

• rejection

• hospitality

•   friendship

• welcome

In the hospitality industry, labor intensive is referred to

•     An industry that doesn’t relieve turnover

• An industry that relies on loyalty

• An industry that relies on a small workforce

• An industry that relies on a huge workforce