UHB58 colour mens hair quiz

During a colouring and lightening service, who would you report a problem to which you were unable to resolve?

• A senior member of staff

• Data Protection agency

• The Health and Safety officer

• The receptionist and client

Why is it important to confirm the client’s satisfaction after a colour service?

• It is not important to confirm, as clients are generally happy

• So you can record all the products you used on the record card

• To ensure they are happy and avoid them returning at a later date

• To ensure you can sell them further products and services

The importance of monitoring the development of lightening products will ensure:

• Maximum brightness has been achieved with a low developer

• Minimal damage is caused to hair and the end result is even

• The correct tone of ash or gold is achieved during processing

• The lightener stays runny and lightens to an even, warm tone

If a problem occurs during the colouring and lightening process that you could not resolve, what would you do?

• Ask the client for their advice on how to resolve the problem

• Refer to instructions and follow salon rules and procedures

• Try to resolve the issue yourself and record outcomes on record card

• With client consent rinse and dry the hair to check the results

What precautions must be taken to minimise damage to the client’s skin, clothes and surrounding area?

• Always follow the International Colour Chart (ICC)

• Gown correctly, mix and apply product with care

• Mix and store products in a well ventilated area

• Work safely and always wear gloves and an apron

Which of these factors impact on the colouring and lightening services?

• Amount of hair in alpha state and cutting techniques used

• Growth cycle, hydrogen bonds and keratin protein levels

• Hair condition, texture, density and chemical treatments

• Oxidation processes and colouring techniques recorded

What is the correct recommendation for chemically colouring and lightening hair?

• It is not recommended for ages 18 – 25 when there is extra amounts of keratin

• It is not recommended for ages 30 – 40 due to early male pattern baldness

• It is not recommended for over 65’s as they are more likely to develop allergies

• It is not recommended for under 16’s as they are more likely to develop allergies

What factors must be taken into account when judging the amount of hair to be woven for high-lighting and low-lightening services?

• The levels of alpha and beta keratin present in the hair

• The stage of the growth cycle and hydrogen bonds present

• The stage of the oxidation process and eumelanin levels

• The texture, density and fully meeting client requirements

Referring to client’s records and identifying any contra-indications will help to:

• Avoid any harm to client and achieve the desired result

• Identify the client’s age group, lifestyle and birth date

• Meet the requirements of Consumer Protection legislation

• Target clients for promotions and improve business

What action should you take to restore chemically coloured hair that has lost depth and tone?

• Apply permanent colour all over the hair for 20 minutes

• Apply permanent colour to the mid-lengths and ends

• Apply quasi-permanent colour to the mid lengths and ends

• Apply temporary colour throughout the whole head