Understanding the Hospitality Industry

Understanding the Hospitality Industry

12th Grade

15 Qs

quiz-placeholder

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Understanding the Hospitality Industry

Understanding the Hospitality Industry

Assessment

Quiz

Hospitality and Catering

12th Grade

Practice Problem

Hard

Created by

Carmen Hall

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary role of a concierge in a hotel?

To manage the hotel's finances

To provide care and assistance to guests

To cook meals for guests

To clean guest rooms

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which term refers to the interaction between a guest and host, focusing on service, care, and attention?

Concierge

Hospitality

Feedback

Suggestive Selling

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of feedback in the hospitality industry?

To entertain guests

To gather information for potential changes

To increase prices

To hire new staff

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following involves recommending additional or different items to a guest?

Feedback

Suggestive Selling

Hospitality

Concierge Service

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a bus primarily used for?

To transport goods

To carry passengers on a fixed route for a fare

To provide luxury travel

To serve as a mobile hotel

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the typical duration for which cars are rented in the car rental industry?

A few days to a month

A few hours to a few weeks

A few months to a year

A few minutes to an hour

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a passenger ship used for voyages where the voyage itself is part of the experience?

Ferry

Cruise Line

Taxi

Bus

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