Internal vs External Recruitment Quiz

What is the primary goal of the recruitment process?

• To fill a vacancy as quickly as possible

• To identify a need for a new employee and hire the right person for the right role

• To promote existing employees

• To reduce HR costs

Answer explanation

The primary goal of the recruitment process is to identify a need for a new employee and hire the right person for the right role, ensuring a good fit for both the organization and the candidate.

Which of the following is an advantage of internal recruitment?

• It introduces fresh ideas into the business

• It is less expensive and quicker than external recruitment

• It provides a larger pool of applicants

• It eliminates the need for interviews

Answer explanation

Internal recruitment is generally less expensive and quicker than external recruitment, as it utilizes existing employees, reducing costs associated with advertising and onboarding new hires.

What is a disadvantage of internal recruitment?

• It is more expensive than external recruitment

• It can lead to a limited pool of applicants

• It always requires the use of recruitment agencies

• It takes longer to fill a vacancy

Answer explanation

A disadvantage of internal recruitment is that it can lead to a limited pool of applicants, as it only considers current employees, potentially missing out on fresh talent and diverse perspectives from outside the organization.

Why might a business choose external recruitment?

• To save on recruitment costs

• To fill a vacancy with someone already known to the business

• To inject fresh ideas and perspectives into the business

• To avoid the need for job adverts

Answer explanation

A business might choose external recruitment to inject fresh ideas and perspectives into the organization, which can lead to innovation and improved performance, unlike hiring from within.

What is a disadvantage of external recruitment?

• It is always quicker than internal recruitment

• It can be riskier as applicants are unknown to the business

• It limits the pool of applicants

• It always results in better-qualified candidates

Answer explanation

External recruitment can be riskier because the applicants are unknown to the business, making it harder to assess their fit and reliability compared to internal candidates who are already familiar with the company.

How does McDonald's primarily approach recruitment?

• By focusing solely on external recruitment

• By emphasising internal recruitment

• By using only recruitment agencies

• By avoiding recruitment altogether

Answer explanation

McDonald's primarily emphasizes internal recruitment to promote from within, ensuring that employees are familiar with the company culture and operations, which enhances retention and employee satisfaction.

What percentage of McDonald's business managers started as crew members?

• 50%

• 70%

• 90%

• 100%

Answer explanation

90% of McDonald's business managers started as crew members, highlighting the company's commitment to promoting from within and providing growth opportunities for its employees.

What is one way internal recruitment can improve employee motivation?

• By reducing the workload of current employees

• By offering higher salaries to new recruits

• By providing a clear path for promotion within the company

• By eliminating the need for performance reviews

Answer explanation

Internal recruitment boosts motivation by providing employees with a clear path for promotion, encouraging them to develop their skills and aspire to higher positions within the company.

Which of the following is a method used in external recruitment?

• Staff internet

• Notice boards

• Job websites

• Internal emails

Answer explanation

Job websites are a common method for external recruitment, allowing employers to reach a wide audience of potential candidates. Other options like internal emails and notice boards are more suited for internal recruitment.

What is one reason McDonald's invests heavily in training and developing existing employees?

• To reduce the need for external recruitment

• To ensure employees are trained specifically in the McDonald's way of working

• To increase the number of external applicants

• To avoid promoting from within

Answer explanation

McDonald's invests in training to ensure employees are well-versed in their specific operational standards, which enhances consistency and quality in service, making 'the McDonald's way' a priority.